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Terms and Conditions for Using Our Service
Article 1 (Purpose)
① The purpose of these Terms and Conditions is to set out the conditions and procedures for using the information and services(“the Service”) provided by JINHAN Co., Ltd. (“the Company”) through its homepage and homepage mall (“the website”) and the customers’ rights, obligations, and responsibilities, etc.
② These Terms and Conditions shall also apply to e-Commerce carried out through PC communications and mobile devices, etc., unless these Terms and Conditions are not fit for their purpose and nature.

Article 2 (Members and Non-members)
Those who access the website and use the Service provided by the company are called customers, and are divided into members and non-members.
① “Members” refers to those who have registered as such on the website by providing their personal information, who can continuously be provided with the service by the company.
② “Non-members” refers to those using the Service without being registered with the Company as members.

Article 3 (Posting of Terms and Conditions, etc.)
① The Company will post the following at the bottom of the initial screen of its Website: these Terms and Conditions, its business name, the name of its representative, its address/phone number/fax number, email address, business registration number, mail order business report number, personal information manager, etc.
② The company shall additionally post shipping information, product return, product exchange, order cancellation, and refund in deatil on the bottom of PRODUCT page.
③ The Service users may contact the Company’s personal information manager for questions about the use of its Website including these Terms and Conditions.

Article 4 (Changes in the Terms and Conditions)
① When intending to change these Terms and Conditions, the Company will post a notice with the reason for the change on its Website’s initial screen, along with the current Terms and Conditions, at least 7 (seven) days in advance (or 30 days advance if the change is disadvantageous to Service users).
② Members having an objection to the change may withdraw their membership or raise an objection within 30 (thirty) days of the notice stated in the foregoing ①. Failure to do so within the designated time shall be deemed to be their consent to the change.
③ If a customer wants to apply the terms and changes to change, it is required to express an opinion to the company within the notification period of changed terms and conditions prescribed in the paragraph ①. If the company agrees, it is possible to apply the terms and conditions to change.
④ The Company may change these Terms and Conditions to the extent that the change will not violate the relevant laws, such as the Act on the Consumer Protection in Electronic Commerce, etc., the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Document and Electronic Commerce, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., and the Personal Information Protection Act.

Article 5 (Service Provision/Changes)
The Service provided by the website will include the following:
① Information on the Company and goods provided by it
② Product purchase, shipping, etc.
③ Processing Service users’ inquiries
④ Other

Article 6 (Service Stoppage)
① The Company may stop the provision of the Service temporarily when it is necessary to inspect/replace information/communications equipment including computers or when it fails, or when there is a problem in the communications network, etc.
② The Company will make up for loss and/or damages incurred by the Service users due to Service stoppage stated in the foregoing ① if such loss and/or damages is/are caused by the Company’s willful misconduct or gross negligence.

Article 7 (Signing up for Membership)
① A Service user may sign up for a membership by expressing his/her consent to these Terms and Conditions and providing his/her personal information in the Company-provided form.
② The Company will accept the membership application stated in the foregoing ① unless one of the following is the case concerning the applicant.
1. One who has lost his/her qualification for membership under these Terms and Conditions (unless he/she has obtained the Company’s acceptance for re-signing up for membership 3 years after the loss of qualification of membership)
2.Provision of false/wrong information in the application; failure to provide required information in the application
3. Applying undersomeone else’s name
4. An application designed to disturb social order or established social morals and good customs
5. It being judged that acceptance of the application will cause noticeable technical obstruction to the Company’s Website
6. Failure to meet other requirements for membership application
③ A membership contract shall be deemed to take effect upon the Company’s acceptance of the application reaching the Service user.
④ In the event of a change in the information provided at the time of membership application, the member shall inform the Company of it by modifying the membership information, etc. The Company shall not be responsible for any disadvantages resulting from a member’s failure to do what is stated in the foregoing sentence.

Article 8 (Membership Withdrawal/Loss of Qualification)
① Members may ask for membership withdrawal at any time. The Company will process such a request immediately.
② Where one of the following is the case concerning a member, the Company imposes restrictions on or stops his/her membership qualification.
1. Provision of false/wrong information in the membership application
2. Failure to pay the price of the goods purchased
3. Obstructing others’ use of the Service
4. Obstructing the Company’s Service operation on purpose
5. Dishonest use/theft of another person’s personal information
6. Transmission of promotional information
7. Infringement of the intellectual property rights of the Company, another member or a third party
8. Tarnishing another person’s honor; causing disadvantage to another person
9. Publishing obscene materials; arranging for others to be linked to obscene sites
10. Distribution of a virus, etc. that disturbs information/communications equipment
11. Using the Service in an abnormal way using information/communications equipment malfunction or error, etc.
12. Reproduction, distribution or commercial use of images or information obtained through the Service without the Company’s prior approval
13. Violation of the Company-set conditions for using services including these Terms and Conditions or relevant law
14. Other wrongful use of the Service
③ Where a member repeats a similar act after a period of membership restriction/stoppage due to an undesirable act or fails to take a remedial step within 30 (thirty) days despite the Company’s request, the Company may take away his/her membership qualification.
④When membership qualification is taken away, membership registration is erased. Before erasing the membership registration, the Company will notify the member of this, and provide an opportunity for the member to explain him/herself in a period of not less than 30 (thirty) days.

Article 9 (Notices to Members)
① The Company may provide members with notices via their mobile phone number or email address provided at the time of signing up for membership.
② An individual notice to unspecified members may be replaced with the posting of the content on the Company’s Website message board for at least one week. The Company will provide an individual notice in the event of a matter that may have an important impact on transactions with particular members.

Article 10 (Purchase Order, Etc.)
① When a customer makes a purchase order, the website shall provide each of the following. In case of members, the paragraph 2 or 4 may be excluded.
1. Search for products, etc. and selection
2. Input of name, address, telephone number, e-mail address (or mobile phone number), etc.
3. Confirmation of terms and conditions, the services with limited offer withdrawal right, and payment of costs like shipping fee
4. Expression of agreeing on these terms and conditions, and confirming or rejecting the predicing subparagraph 3
5. Purchase order and confirmation of the order, or agreement on the confirmation in the website
6. Selection of a payment method
② As a principle, a non-member can purchase a product. In this case, personal information necessary for shipping and payment is colleted.

Article 11 (Establishment of Purchase Contract)
① The acceptance of the website is delivered to customers via e-mail after an order is completed. A contract is established when the e-mail acceptance message reaches a customer.
② The acceptance of the website as expression of will includes confirmation of a customer's purchase order and the possibility of sales, and change and cancellation of purchase order.
③ The website is entitled to reject a purchase order if any of the following occurs:
1. If an order form has false information, omitted information, or wrong information
2. If the acceptance of a purchase order is judged to remarkably impede the website technically
④ In the event that minors make a purchase order, if there is no agreement of a legal representative, minors or their legal representative can cancel the order.

Article 12 (Payment Methods)
A product purchased in the website shall be paid for in any of the below payment methods which can be changed depending on sales policy or other reasons of the company.
1. Account transfer in various ways like phone banking or internet banking
2. Prepaid card, direct payment card, or credit card
3. Online deposit without a bankbook
4. Mobilephone payment
5. Payment with points offered by the website, like mileage

Article 13 (Receipt Confirmation Notice•Purchase Order Change and Cancellation)
① If a customer makes a purchase order, the website notifies the customer of receipt confirmation.
② A customer who has the notice of receipt confirmation is entitled to change or cancel the purchase order in the webiste or via telephone immediately after receiving the notice if there is any inconsistency of expression of will. If there is a customer's request, the website immediately follows and processes the request. If payment is already made, the website follows offer withdrawal rules.
③ In the event that a customer requests change or cancellation, if the website fails to control the process, an ordered product shall be set as a return product and the website follows the procedure of offer withdrawal.

Article 14 (Shipping)
① If a customer pays for a product, it is required to take the action for supply within three business days from the payment date. In this case, the website properly takes the action for the customer to check the product supply procedure and supply progress.
② The website shall specify a delivery means of the product purchased by a customer, shipping payer by type of delivery means, and a shipping period by type of delivery means. In the event that a contracted delivery period is exceeded, the website shall compensate for a user's damage. If the website proves that there is no intention or mistake, no compensation is made.

Article 15 (Refund)
If a product purchased by a customer fails to be delivered or offered for reasons like sold-out, the website shall immediately notify the customer of the reason. If payment for the product is already made, the website shall refund or take the action for refund within three business days from the payment date.

Article 16 (Offer Withdrawal, Etc.)
① A product purchaser is entitled to withdraw an order within seven days from the date when the notice of receipt confirmation is received.
② After a product is delivered, a customer is not entitled to return and replace the product if any of the following occurs:
1. If a product is lost or damaged by the reason attributable to a customer (if package is damaged to check product contents, offer withdrawal is allowed.)
2. If a product value is remarkably reduced by a customer's use or partial consumption
3. If a product value is remarkably reduced and thereby it is hard to resell the product due to a lapse of time
4. If it is possible to copy the original product to a product with the same performance and the original product package is damaged
③ If the website fails to specify the fact that offer withdrawal, etc. are limited in case of the preceding paragraphs 2 and 4 in a place which can easily be found by customers, there is no limitation to customers' offer withdrawal, etc..
④ If product contents are different from what is described and advertised despite the paragraphs 1 and 2, a customer is entitled to conduct offer withdrawal, etc. within three days from the product supply date, or within thirty days from the date when the finding is or can be recognized.

Article 17 (Effect of Offer Withdrawal, Etc.)
① If a product is returned from a customer, it is required to refund within three business days. In this case, if the company delays refund, the delay charge calculated in the way of multiplying delay days by the delay interest rate determined by Fair Trade Commission.
②For refund, if a customer already pays for a product with a credit card or electronic money, the company shall immediately request a business operator of such a payment means to stop or cancel payment.
③ In the event of offer withdrawal, etc., the cost for product return shall be paid by a customer basically. Nevertheless, if offer withdrawal, etc., occurs for the reason that product contents are different from what is described and advertised or from a contract, the cost for product return shall be paid by the company.
④ If a product is returned or exchanged due to a customer's rejection of receipt or simple change of mind, the cost for shipping and bank transfer charge shall be paid by the customer.
⑤ If a product is returned and is shipped again due to a customer's absence or a receiver's unknown address, the shipping cost shall be paid by the customer.
⑥ In the event of return, a customer shall also return all free gifts produced by promotional action. If a customer already uses a free gift, the website is entitled to deduct as much as the amount of the gift fore refund. If a product is returned by the reason attributable to the website, no deduction occurs.
⑦ The company shall not claim for compensation or a cancellation charge for the reason of offer withdrawal, etc.
⑧ After product return is confirmed, the website refunds.

Article 18 (Personal Information Protection)
Matters pertaining to personal information protection shall follow the Company’s separate Personal Information Handling Guidelines.

Article 19 (The Company’s Obligations)
① The Company shall observe relevant laws and these Terms and Conditions and do what it can to continue to provide the Service stably.
② The Company is equipped with a security system to protect the personal information of the Service users and ensure the Service users’ safe use of the Service.
③ The Company shall not disclose personal information of Service users that it has come to obtain in the course of providing the Service to a third party without their prior approval or use it for a purpose not contemplated in these Terms and Conditions. The foregoing sentence shall not apply where there is a request for such from the government or a public agency for investigation or the like under the law.

Article 20 (Members’ Obligations concerning Their ID and Password)
① All responsibilities for adequate management of members’ IDs and passwords shall rest with the individual members.
② Members shall not let a third party use their ID and password.
③ Upon recognizing a third party’s unauthorized access to or use of their ID and password, members shall inform the Company of it immediately and follow the Company’s instructions, if any.

Article 21 (Service Users’ Obligations)
① The Service users shall not engage in the following acts while using the Service.
1. Provision of false information at the time of application or change
2. Dishonest use of another person’s personal information (e.g. ID)
3. Unauthorized reproduction of information obtained from the Company’s Website without the Company’s approval or use of a modified version of such information in publication or broadcast
4. Infringement of intellectual property rights such as the copyright of the Company or a third party
5. Tarnishing the honor of, or obstructing the business of, the Company or a third party
6. Disclosure or posting of the following: obscene or violent messages, images, voice or information running afoul of established social morals and good customs
7. Violation of other relevant laws
② The Service users shall observe relevant laws, these Terms and Conditions, or other cautions provided concerning the Service.
③ The Service users shall observe restrictions on the use of the Service separately imposed by the Company.

Article 22 (Provision of Information, etc.)
① The Company may provide members with a variety of information such as its brands, their related sites/stores, special events, etc. via email or postal mail. Members may express their refusal to receive such information, using the menu for membership application or changing member’s personal information registered with the Company.
② The Company may use members’ personal information in drawing up statistical materials related to the Service.
③ While providing the Service, the Company may use members’ computer cookies. Members may refuse to receive cookies or reset their computer browser to give warning about the cookies.

Article 23 (Members’ Postings)
The Company shall not be responsible for the content of the materials, emails and the like posted or transmitted by members through the Service. The Company may delete material without prior notice if it is judged to fall under the following categories.
① Content slandering another person, infringing on another person’s privacy, tarnishing the honor of another person, etc.
② Content (feared to be) obstructing the stable operation of the Service
③ Content judged to be connected with a criminal act
④ Content infringing the rights (including intellectual property rights) of the Company or another person
⑤Content judged to run afoul of the Company’s regulations, these Terms and Conditions, or relevant law

Article 24 (Responsibility for Linking to Websites)
The Company shall not be responsible for any transactions carried out individually by the Service users on a website linked to from the Company’s Website through their own means.

Article 25 (Reversion of Copyright and Restrictions on its Use)
① The Company shall reserve all rights including copyright provided by copyright law concerning all literary works drawn up by it.
② The Service users shall not use or let a third party use the following for a commercial purpose through reproduction, transmission, publication, distribution, broadcast or the like without the Company’s prior approval: information whose intellectual property right is reverted to the Company out of the information obtained through the use of the Service
③ When using copyright that is reverted to a Service user under an agreement, the Company will inform the relevant Service user.

Article 26 (Consulting Message Boards)
① The Company may use the content of consulting (after deleting personal information) provided in the Service for parts of the Service such as academic/literary activities or FAQs.
②The Company may not provide consulting if one of the following is the case.
1. Asking for consulting on similar subjects repeatedly
2. Using expressions defying common sense when asking for consulting
3. Asking for particular diagnosis
4. Asking for consultation regarding medical treatment expenses, inspection expenses, drug prices, etc.
5. Other cases where consolation is judged by the company to not be suitable
③ The Company’s response to a request for consulting is based on an expert’s subjective view. The response does not necessarily represent the Company’s view.

Article 27 (Indemnities)
① The Company shall not be responsible for interruptions/problems in the use of the Service due to a factor attributable to a Service user.
②The Company shall not be responsible for a member’s inability to obtain expected profits from the Service or losses incurred by a member’s selection of materials provided by the Service.
③The Company shall not be responsible for the reliability or accuracy of the information, materials, or facts posted by members on the Service.

Article 28 (Dispute Resolution)
① The Company will do its best to handle complaints and opinions submitted by the Service users faithfully and promptly. Where the Company finds it difficult to handle such a case promptly, it will inform the Service user immediately of the reason and expected timeframe to handle it.
② Matters not stipulated in these Terms and Conditions and interpretation of these Terms and Conditions shall follow the laws of the Republic of Korea and generally accepted commercial practices.
③ Disputes arising from these Terms and Conditions and the use of the Service shall be brought before the court having competent jurisdiction over the area in which the Service user resides or the Seoul Central District Court if necessary.

Additional Rules
1. These Terms and Conditions shall enter into force on March 1, 2018.

contact us

Location

  • ADDRESS55, Gongdan-ro 140beon-gil, Gunpo-si, Gyeonggi-do, Korea
  • E-MAILjinhanco@daum.net
  • TEL No.+82-31-8084-0600
  • FAX No.+82-31-8084-0678